SECURITY & PRIVACY
Preferred Plus Mortgage will collect nonpublic personal information about you only when we reasonably believe that the information will be necessary or useful in processing or administering your loan, or providing products, services and other opportunities that we think will be of interest to you. We collect nonpublic personal information about you from the following sources:
Information we receive from you on application or other forms, such as, your name, social security number, assets, and income;
Information about your transactions with us, our affiliates, or others, such as your account balance, payment history, parties to transactions; and
Information we receive from a consumer-reporting agency, such as your credit worthiness and credit history.
Information Sharing Permitted By Law
We do not disclose any nonpublic personal information about our clients or former clients to anyone, except as permitted or required by law.
Maintenance of Accurate Information
If you believe that our records contain inaccurate or incomplete information about you, please notify us (by calling (734) 425-6900, or sending a written inquiry to us at 15712 Farmington Rd., Livonia, MI 48154). We will take steps to investigate your concerns and correct inaccurate information in a timely manner.
Confidentiality and Security
We restrict access to nonpublic personal information to employees who use this information in order to provide products or services to you. We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.
In the information age, Preferred Plus Mortgage has a commitment to protect our client's information and privacy extends to their online financial needs. While our privacy policies are the same whether or not our client's are online or not, we have extra measures in place to protect their privacy. Those measures include the following:
One component of our online security system is our Secure Socket Layer (SSL) encryption. When you visit pages requesting or presenting sensitive personal or financial data, we will encrypt the information, preventing third parties from accessing it in transit. (Look for the lock icon on your browser.) We utilize 128-bit encryption to protect your personal information.
Because of our Security System, you will need to use a browser that supports SSL encryption if you wish to take advantage of the features and functionalities of our web site. The browsers currently supported are Microsoft Internet Explorer 5 and greater and Netscape 4.7 and greater.
FAQs on Privacy
We believe that your privacy should never be compromised. Here are some frequently asked questions about privacy to help you understand this important issue.
What is "nonpublic personal information"? Generally, "nonpublic personal information" is information is information not available on public records. Examples of this include information such as account balances, income, assets, and payment history that are obtained in connection with providing a financial product or service.
Do you sell information about me to other companies? No, we won't sell information about you. We honor the trust that you have placed in us to keep information about you confidential.
When does Preferred Plus Mortgage share nonpublic information about me with third parties? We limit the ways that we share information to the purposes permitted by the new law. These permissible information sharing exceptions fall into two categories:
Processing and Servicing Transactions: Information is shared, as necessary, to service and process financial products and services that are requested by you, such as loan applications. Information is also shared in connection with maintaining and servicing your accounts, such as statement preparation, complaint resolution, or debt collection.
Other Lawful or Required Purposes: The category includes a variety of permissible sharing situations, such as when you request or consent to have information shared, or when we share information with our auditors, attorneys, or accountants, government regulators, in response to subpoenas, and other circumstances where sharing information is permitted or required by law.